Custom support program that provides staff augmentation for a variety of post Go-Live or ongoing support activities
Application administration involves configuring, maintaining, monitoring, and supporting software applications to ensure optimal performance, security, availability, and user satisfaction.
Post Go-Live support ensures smooth system adoption by addressing issues, providing guidance, resolving defects, and optimizing performance during early use.
Design and create templates and reports to streamline data collection, enable insightful analysis, and enhance decision-making through efficient reporting solutions.
Model changes or optimization involves improving performance, accuracy, or efficiency of existing models by refining parameters, architecture, or data inputs.
Ensure seamless data loads and integration by maintaining, troubleshooting, and optimizing processes for accurate, timely, and efficient data flow.
Oversee execution, track performance, and generate reports for the current SOP in production to ensure operational efficiency and compliance.
Tailored support options offering expert guidance, troubleshooting, and training to ensure seamless adoption and optimal use of Resolute Insights solutions.
Pre-paid support blocks provide flexible, on-demand expert assistance for troubleshooting, maintenance, and consulting, ensuring timely support tailored to your needs.
We support customers in selecting EPM product, implementation and maintenance using our tailored support programs. Partnering with leading EPM vendors, we offer a seamless transition to modern planning frameworks. RIG is committed to providing quality, speed and value from the EPM applications implemented in your organization.